Home   >  Support   >  FAQ   >  Printer   >  P4100DN/ P4100DW   >  Normal Printer Issues
Frequently Asked Questions
  • Q. How to get the printer to print darker under Windows?
    It will be changed in the printer’s “Printing Preference”------“Layout”-----“Density”--“Dark”
  • Q. Why it will be smoked when printing?
    The smoking is water vapor, which is caused by the printing environment and paper status. When we do the printing, the fuser unit will heat the paper to around 180 °C, so during paper out of the printer, it would exchange its temperature with surrounding environment. 1, Print environment: when the temperature becomes much lower, the humidity will be much higher, so the vapor will get heavy. Due to the temperature difference and moist, the water vapor will produce accordingly. Usually, we suggest the printing temperature is 10-32℃, Humidity (RH) is 20%-80%, and it will work fine. 2, Paper status: the paper status when dry or moist will also influence strongly the printing vapor. When the paper is just unpacked to print , or just laid in the dry environment , there would be no or less vapor ; But when the paper is very moist , for example , it was exposed in 90% RH environment for a day , when printing , there will be more vapor coming out . So, that is the cause of printing vapor, we must take care of the printing environment and the paper to avoid it.
  • Q. What is the power requirement will be need?
    See the nameplate on the back of the printer to learn the appropriate power supply and voltage to use with this printer. Please strictly follow the product specifications on power type.
  • Q. How to do when it shown “0x000000709” Error?
    Reason: 1. The compatibility issue about Windows system 2. When both of windows and XP sharing the same network, and the XP as the main host will be led to this problem. Solution A: Step1: Select “Manage” in the “This PC”. Step2: Select “windows firewall” and right click to “run” it. Restart your computer after you run the windows firewall. Solution B: Step1: Select “Manage” in the “This PC”. Step2: Select “Print Spooler” and right click to “run” it. Restart your computer after you run the windows firewall. Step3: Please enter “win+ R” and open “operation” window, please enter the IP address which is from the sharing this printer’s XP computer and then press “Enter” Step4: please Right click “connect” in the listed printer. It will be installed the driver directly. Step5: After done all above steps, you will see the connected printer in the “ Devices and printers”
  • Q. How to Print Information Pages from P4100 Series Printer?
    Click on Operation panel: 1.Menu setting→5.Prt Info Rep→2. Info Page Step1: Click menu and to choose number by ‘page down’ on the below control panel. Step2: Click “5-Prt Info Rept” in the menu setting--------“ok” Step3: Select NO.2-‘Info Page’ ------then chose ‘OK” it will be done.
  • Q. Is it possible to close the ‘Auto sleeping time’ on P4100 Series Printer?
    We cannot close it completely. But we can change the sleeping mode from 1min to 60 minus. Please check with below pictures: Menu-- System Settings-- Sleep Time Setting—select the time you needed: (1min/5min/15min/30min/60min) Note: When the printer is in dormant status, you can wake it up just by pressing any button or sending print task.
Showing 1-12 of 6 Items
The Professional Print Innovator
Leave Your Message
Contact Us